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Recently I was training staff at a fine Motorway Services on the M5. There was nothing much out of the ordinary about it until I was chatting to the manager after the course. We were standing close to a service counter when there was a sizeable spillage. That counter contained a range of electrical outlets and equipment. As my colleague leapt into action to clean up the liquid mess it became an…
One of the characteristics of Tinson Training that gives us most pride is our ability to adapt courses to our clients needs. Our course formats and content are not cast in stone. Our small team of expert trainers are able to use their depth and breadth of experience to make any form of course match the needs of their audience. Just tell us what you need and the knowledge level of the audience and…
A key element of the Tinson Training proposition is to deliver the training required ‘Onsite’. This has led to experiencing some unusual settings to say the least. We have been on top of the world with Al Jazeera Media on the 16th floor of the Shard and in the depths at York Dungeons to the accompaniment of background tortured screams – no attendees were harmed. When we trained HMRC…
There are times when we receive a new client inquiry and I wonder ‘How did they find us ?’. Like most businesses today we have an active Social Media presence (@tinsontraining), an up to date website (www.tinsontraining.co.uk) a quarterly Newsletter and pay close attention to the level of inquiries we receive and convert. This all helps us to maintain visibility. There is, however,…
When an engineer is faced with an electrical problem or crisis he or she needs to feel in control. It may be a situation they have not encountered before but with the right training they will be able to break it down into a series of steps to a solution. Being methodical and keeping drama at bay. Experience will enhance trained skills and at Tinson Training we are essentially passing on our…
The principal purpose of Tinson Training is to help create a competent person who is capable of carrying out a level of electrical work to a required standard. Competence encompasses a range of aspects including using the right tools for the job. We will often advise on the correct tools to use and regularly pass comment on the appropriateness of tools that attendees have that they would use on…
It is a natural outcome of the job I do that I talk frequently with managers with staff they need to train as well as those being trained. A common theme has emerged from these chats over time. A regular comment is that there are many companies offering to train in electrical topics but very few that offer training that is anything other than a standard menu not necessarily relevant or really…
When you think of what makes a professional do you ever consider the part that safety plays in completing the ideal profile? From Flying to Manufacturing, Special Forces to Construction and Electrical engineering, safety is a consideration that underpins any level of professionalism. In my view a key element in bringing this mindset to bear – and one that is shared across professional…
A combination of spurious skill claims and lack of proper training can be toxic and cause immense reputational damage. This is the sort of thing that keeps operations managers in businesses that employ service engineers awake at night. In an ideal world all service engineers would have Steve Jobs’s quote on quality of work in mind: “When you’re a carpenter making a beautiful chest of…
Recently, at a major UK steel plant, a visiting service engineer, lacking in electrical awareness, tripped out the power supply . A qualified electrician had to be called in to reset the breakers. A direct consequence was that the steel plant found on checking that the service company had never undertaken any electrical awareness training for its engineers. They now had to implement it as a…